Privacy Policy – bet66 Betting Platform Pakistan

1 About This Policy

bet66 operates the online sports betting and live casino platform at bet66.st. This Privacy Policy sets out in plain language how we handle the personal data of users based in Pakistan. It covers what data we collect, the reasons we collect it, how long we hold onto it, who we may share it with, and — most importantly — what you can do if you want to access, correct, or delete your information.

This policy should be read alongside our Terms and Conditions. The two documents together make up the full agreement governing your use of the bet66 platform. If anything here is unclear, you're welcome to reach out through the support email listed at the bottom of this site.

bet66 does not sell personal data to third parties. We do not share your information with advertisers for the purpose of targeted marketing outside of the platform. The data we collect is used specifically to operate the platform, process your PKR transactions, verify your identity, and keep the platform secure.

2 Data We Collect

The personal data we collect depends on how you interact with bet66. Below is a summary of the main categories:

Category	Examples	When Collected
Identity Data	Full name, date of birth, government-issued ID number	Registration and identity verification
Contact Data	Email address, phone number	Registration and account management
Financial Data	PKR transaction amounts, JazzCash/Easypaisa account references, bank details	Deposits, withdrawals, and payment verification
Verification Data	Copies of CNIC or other government ID, selfie verification where required	Identity verification process
Betting & Gaming Data	Bets placed, live casino sessions, bet amounts, outcomes, bonus usage	Ongoing platform use
Device & Technical Data	IP address, device type, browser, operating system, app version	Automatic collection during platform use
Usage Data	Pages visited, features used, session duration, click behaviour	Automatic collection via cookies and analytics
Communications Data	Support messages, complaints, feedback submitted	When you contact support

3 How We Collect Your Data

Most of the data we hold about you comes directly from you — through the registration process, identity verification, and your activity on the platform. The main collection methods are:

• Direct input: Information you provide when signing up, verifying your identity, or contacting support.
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and in-app analytics tools when you use bet66.
• Payment processors: When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast, bank transfer, or card, the payment provider confirms the transaction to us. We receive transaction references and amounts — not your full financial credentials.
• Verification providers: For identity verification, we may use a third-party service to confirm that the ID documents you submit are genuine. These providers process your data under their own privacy frameworks, which are consistent with their contractual obligations to bet66.

4 Why We Use Your Data

Every piece of data we collect has a specific purpose. We do not process your personal data for any reason other than those listed below:

• Account management: Creating and maintaining your bet66 account, including login authentication and account settings.
• Identity verification: Confirming that you are who you say you are, and that you meet the age requirement of 18+. This is a standard process before the first withdrawal.
• Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards, and other supported mobile wallets.
• Platform operation: Providing access to the sportsbook, live casino, promotions, and the bet66 app. Settling bets correctly and applying bonus terms.
• Fraud prevention and security: Detecting multi-accounting, bonus abuse, suspicious transaction patterns, and unauthorised access attempts.
• Customer support: Responding to queries, resolving disputes, and handling complaints related to your account or bets.
• Responsible gaming: Monitoring account activity for signs of problem gambling and applying any self-exclusion or deposit limits you have set.
• Platform improvement: Analysing aggregated usage data to understand how users interact with bet66, so we can make the platform better.
• Legal compliance: Meeting any applicable legal or regulatory obligations that require us to retain or process certain data.

5 Payment Data and PKR Transactions

All financial transactions on bet66 are conducted in Pakistani Rupees (PKR). When you make a deposit using JazzCash, Easypaisa, Raast, a bank transfer, or a debit or credit card, the relevant payment provider handles the transaction on their secure infrastructure. bet66 receives confirmation of the transaction — including the amount and a reference number — but does not store your full card details or mobile wallet credentials on our servers.

Transaction records are retained for the period necessary to comply with financial record-keeping requirements and to handle any payment disputes that may arise. The specific retention period for financial data is outlined in Section 8.

• Withdrawal requests are processed to the verified PKR payment method associated with your account.
• For withdrawals above certain thresholds, additional verification may be requested. This is a standard anti-fraud measure and is not unique to any individual user.
• bet66 does not share your payment details with third parties outside of the payment processing chain required to complete your transaction.

6 Cookies and Tracking

bet66 uses cookies and similar technologies on its website and in the Android app to support platform functionality, improve the user experience, and gather anonymised usage statistics. A cookie is a small file stored on your device that allows the platform to recognise your session and remember certain preferences.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and cookies that remember your language or region setting. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to understand how users navigate the platform — which sections are most used, where users drop off, and how long sessions typically last. This data is aggregated and anonymised.
• Security cookies: Help detect suspicious activity, protect against cross-site request forgery, and support fraud prevention systems.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to place bets or use the live casino, but some features — such as session persistence — may behave differently.

7 Data Sharing

bet66 does not sell your personal data. We do not share your information with advertisers, data brokers, or any party that would use it for purposes unrelated to operating the bet66 platform. The limited circumstances in which your data may be shared with third parties are:

• Payment providers: JazzCash, Easypaisa, Raast, card processors, and banks receive the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy frameworks.
• Identity verification providers: A third-party KYC (Know Your Customer) service may process your ID documents and selfie data to confirm your identity. This provider is contractually bound to use your data only for verification purposes.
• Technology infrastructure providers: Cloud hosting, content delivery, and platform infrastructure providers may have access to data as part of the technical operation of the platform. These providers process data on bet66's behalf under data processing agreements.
• Legal and compliance obligations: If required by applicable law, court order, or a lawful request from a competent authority, bet66 may be required to disclose certain user data. We will only do so to the extent required.
• Fraud prevention networks: In cases of suspected fraud, multi-accounting, or money laundering, limited data may be shared with fraud prevention services or databases to protect the platform and other users.

In all cases, third parties who receive your data are required to handle it securely and only for the purpose for which it was shared. bet66 does not authorise third parties to use your data for their own unrelated purposes.

8 Data Retention

bet66 retains personal data for as long as is necessary for the purposes it was collected, or for as long as required by applicable legal or compliance obligations. The general retention periods we apply are:

• Account data: Retained for the duration of your account plus a standard period after account closure, to handle any post-closure queries or disputes.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction, consistent with standard financial record-keeping practice.
• Identity verification documents: Retained for the duration of the account relationship and for a defined period after closure, in line with anti-money laundering best practices.
• Betting and gaming history: Retained for the duration of the account plus a reasonable post-closure period to support dispute resolution.
• Support communications: Retained for up to three years from the date of the last communication, unless a longer period is needed for an ongoing dispute.
• Technical and usage data: Typically anonymised or aggregated after 12 months. Raw session and log data is not retained indefinitely.

When data is no longer needed and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9 Data Security

Keeping your personal data secure is something we take seriously at bet66. The platform applies a range of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

• All data transmitted between your device and the bet66 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Passwords are stored in hashed form — we do not hold your password in plain text and we cannot retrieve it. If you forget your password, a reset process is used rather than a retrieval process.
• Access to personal data within bet66 is restricted to staff and systems that genuinely need it to perform their functions. Access logs are maintained.
• Payment credentials — such as your JazzCash or Easypaisa PIN — are never stored by bet66. Payments are processed through the relevant provider's secure gateway.
• The platform undergoes periodic security reviews. Vulnerabilities identified are addressed promptly.

10 Your Rights

As a user of bet66, you have specific rights in relation to the personal data we hold about you. These rights can be exercised by contacting the support team via the email address in the footer of this website. We will respond to all valid requests promptly.

11 Responsible Gaming and Data

bet66 provides responsible gaming tools including deposit limits, session time reminders, and self-exclusion. To operate these tools effectively, we need to process your account and activity data. For example, if you set a weekly deposit limit, we track your deposits to enforce that limit accurately. If you apply for self-exclusion, your account data is retained for the duration of the exclusion period and beyond to ensure the exclusion is not bypassed through re-registration.

Self-exclusion data is treated with particular care. If you have self-excluded from bet66, your details will be flagged so that any attempt to create a new account under the same identity can be identified and declined. This is a protective measure, not a punitive one. The responsible gaming tools are there to help you manage your own boundaries, and we process the necessary data solely to make those tools work as intended.

If you would like to set up responsible gaming limits or explore the self-exclusion option, visit the Responsible Gaming page for full details.

12 Children's Privacy

bet66 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on bet66 or provided us with personal data, please contact our support team immediately using the email address in the footer. We will investigate the matter promptly and take the necessary steps to remove the account and any associated data.

During the registration process, users are required to confirm that they are 18 or older. Where there is reason to doubt this — for example, if verification documents suggest a user is underage — the account will be suspended and the registration data reviewed. Any funds associated with an underage account will be returned where technically possible.

13 Updates to This Privacy Policy

bet66 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or changes to the data practices of third-party providers we work with. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

We encourage you to check this page periodically, particularly if you are a regular user of the platform. For changes that materially affect how your data is processed, we will make reasonable efforts to notify registered users via their registered email address. However, the publication of the updated policy on this page constitutes notice to all users, and continued use of the platform after an update signifies your acceptance of the revised policy.

If you disagree with any update to this policy and do not wish to continue on the revised terms, you should stop using the platform and contact support to request account closure. Any data already collected will be handled in accordance with the version of the policy in effect at the time it was collected, except to the extent that applicable law permits or requires otherwise.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to raise a concern about how your personal data has been handled, please contact the bet66 support team. The support email address is displayed in the footer of this website. Please include your registered email address and a clear description of your query so we can assist you as efficiently as possible.

For general account queries, bet settlement questions, or payment issues, the same support team handles all enquiries. Most queries receive a response within one working day.